- Is my G1 digital camera supported by the Windows VISTA operating system?
Yes, Windows Vista is supported by all of our cameras.
- How do I clean the lens or camera screen?
To remove dirt and dust, blow gently on the surface of the lens or LCD. If further cleaning is needed, try these options:
CAUTION: When wiping the LCD, only apply light pressure. Excessive pressure can scratch the surface.
Use a lens brush, gently brushing the lens and LCD. Breathe to lightly moisten the lens or LCD, then wipe gently with a soft, lint-free cloth or an untreated lens tissue. (Chemically treated eyeglass tissues are not recommended as they may scratch the surface.) Dampen a soft, lint-free cloth with lens cleaner, applying light pressure to the lens or screen surface.
- Can I obtain a service manual for my GE camera?
- How do I know where a picture is stored?
The storage location setting determines whether your pictures are stored on a memory card or in the camera internal memory. Check the status bar for the current location setting. Rule of thumb is, if there's no SD card inserted, the picture will be stored in the Internal Memory. If an SD card is inserted, it will be located on the SD card.
- What is this WB (white balance)?
With a digital camera, you can pick your white balance to suit your light source, so that white looks white, not yellow or blue. Normally there is an automatic setting and the camera decides what white balance setting to use. However if you know what your light source is you can usually set the camera to it and this may give better results. Most digital cameras have settings for sunlight, shade, electronic flash, fluorescent lighting and tungsten lighting. Some have a manual or custom setting where you point the camera at a white card and let the camera figure out what setting to use to make it white.
- When I plug my camera in to the PC/Laptop, it is not seen as a camera. The drivers install, but it is only seen as a drive for the memory card.
Some computers/laptop will treat the camera as a Removable Drive. This is fine, you could navigate to your pictures using My Computer.
- Other cameras can plug into the PC/ Laptop via USB and can be used to take pictures and videos directly to the PC or be used as a webcam, can this be done with GE cameras?
No, this function is not available yet.
- What is this Orange Light on the front side for?
The Orange Light is the AF Assist (auto focus assist), this will assist the flash in a low light scenario.
- What is Digital Zoom?
Digital zoom causes digital cameras to zoom in on the center section of an image. The center area will then look bigger, but the same number of pixels are used. This means that the quality of the image is reduced. If a zoom lens is important to you then make sure that you look out for digital cameras that come with an optical zoom. Digital cameras with optical zooms will produce images of a far higher quality.
- I have heard that digital cameras use a CCD. What is it?
The CCD is the Charge Coupled Device. It is a light sensor that sits behind the lens in digital cameras. It records the image when you take a photograph. It is a grid made up of millions of tiny light sensors. The capacity of the CCD is measured in megapixels. The higher the number of megapixels the higher the resolution of the picture.
- What is Front lighting?
Front lighting illuminates the portion of the subject facing the photographer. Your camera's flash is the most common type of front lighting.
- What's the difference between my camera's different metering modes and how do I know which to use?
Most cameras will have some subset of the following metering modes: spot, center weighted average (sometimes just called "average"), and multi-segment (sometimes called "evaluative")
Spot metering is the easiest to understand: The camera meters only a small area in the center of the frame. This mode is useful if there is a particular area of the frame that you must expose properly, even if it comes at the expense of overexposing or underexposing the rest of the image. Spot metering can be tricky to use properly. If the metered area is quite small, tiny camera movements can have dramatic effects on the metering, making it tricky to get the desired exposure.
Center weighted average metering takes an average over the entire scene, where, as the name indicates, the average is weighted more heavily towards the center. This implicitly makes the assumption that the center is the most important part of the image, but that you don’t want to completely ignore the edges of the image either. If implemented properly, this metering mode usually works pretty well. Moreover, with some practice, it will be relatively easy to predict when it will fail and to compensate.
AiAE metering is the most complex metering method. It samples multiple areas of the frame and tries to come up with a good exposure value that takes all of these areas into account. This can be implemented in varying degrees of sophistication. For example, one implementation might notice two dark blobs with a bright blob in the center, conclude that you are tying to take a picture of two people with backlighting, and adjust the exposure for the people and not the bright background. Such methods can seem to work miraculously when implemented well. The only downside is that they can sometimes outsmart th photographer, making some incorrect assumptions about the effect the photographer is trying to achieve. Thus, some photographers prefer center weighted averaging because they find it more predictable.
- What is this EV value?
This is a way of telling your camera to expose the scene in a slightly different manner from the way the scene was metered. Compensation is usually expressed in terms of the number of stops of compensation and most cameras have the ability to compensate at least between -2 and +2.
Here's an example of how this works: Suppose you dial in +1 compensation. This means that you want the scene to be one stop brighter, which will require a wider aperture, longer exposure, or some combination of these two. If you are using aperture priority mode, your camera will keep the same aperture, but double the exposure time (half the shutter speed). Dialing in a negative value will give you darker images and shorter exposure times (and/or narrower apertures).
- Can I change the lens on my camera?
At this time, all GE Digital Cameras feature fixed or non-removable lenses.
- Where do I find the firmware version?
Power on -->in Auto mode, press the Menu button--> Go To Setup--> Scroll down to Fw. Version.
- Is there an AC adapter/ Can I use the AC Adapter to charge the battery while in the camera?
There is a AC adapter for the A series cameras. However, it's purpose is to power the camera. The battery MUST be charged using the battery charger.
- How do I upgrade the FW (Firmware) version for my camera?
Firmware Update Instructions
- Back up everything on the camera internal memory
- Backup everything on the SD card
- Copy the new firmware file (BIN file attached) to the SD card root directory using a PC
- Make sure battery is fully charged. Loss of power during upgrade may render the camera inoperable.
- Insert the SD card
- Power on the camera
- Press these buttons: Menu -> Right -> Up -> Up to get to "FW Version". Then press Right -> Up -> OK
- After about 10 seconds, the camera will shut itself down.
- Remove SD card, power on the camera.
- Press these buttons: Menu -> Right -> Down to get to "Format Memory". Then press Right -> Left -> OK
- Press Menu to exit the menu. Update complete!
For more detail instructions, please visit our Firmware update demo by clicking here:
- What do you mean by pixel/megapixel?
A pixel (short for picture element, using the common abbreviation "pix" for "picture") is a single point in a graphic image. Digital images are composed of millions (mega) of pixels that forms the image. A million pixels is a megapixel.
- What is the difference between magnifying a picture and using digital zoom?
Digital zoom is used to simulate optical zoom. When you use digital zoom during picture-taking, the subject appears larger in the electronic viewfinder or camera screen. The same happens when you use optical zoom. Unlike optical zoom, digital zoom increases the apparent picture size through electronic interpolation of the pixels, resulting in a lower resolution of the captured picture. Magnifying lets you enlarge a picture you have already captured. It is used while reviewing pictures on the camera, and does not alter the original picture.